The role of Business Change Manager is fundamental to ensuring the business success of any initiative, by preparing the business to accept and embed the new capabilities and systems, and by realising the benefits in the business. However, Business Change Managers are often not well equipped to fulfil this important role, and may not understand the responsibilities it brings.
This facilitated workshop explains the role of the Business Change Manager, and provides a number of practical techniques for monitoring and realising business benefits. It discusses alternative approaches for large and small programmes, distributed teams, and multi-disciplined staff.

