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For businesses that want to become more effective and efficient in their day-to-day
operations we offer a range of performance improvement services, including:
Most organisations need to ensure that any improvements are sustainable. One of
our core principles is Knowledge Transfer, where our consultants coach,
mentor and train client staff to use and continually improve the processes,
tools and techniques.
IT Performance Improvement
Our performance
improvements services are based on our
core capabilities of:
 | Establishing
the
business case
We use proven
techniques to define measurable benefits
for the programme
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| Plan and
deliver performance improvement programmes
For example implementing dashboards, improving processes, increasing staff capabilities
|
| Plan and
manage tools / methods implementations
Ensuring that your
people can harness the power of the chosen tools and methods
|
| Process
for developing a process
To allow for new
processes to be added to the knowledge base
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The key benefits
of our performance improvement services are:
| Clear statement of goals
and measurable achievements |
| Prioritised action plan |
| Visible benefits |
| Part of a continuous
improvement programme |
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IT Governance Implementation
We structure our IT governance services around our
core capabilities of:
| Appraising
existing governance capabilities
We compare your current processes, organisation and toolsets to best practice
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| Leveraging domain knowledge
In areas including Demand Management, Portfolio Management, Project Justification, Planning & Tracking and Resource Management
| | Manage IT Governance implementation / improvements
Working with your staff to introduce new / improved processes, organisation, technologies and staff capabilities
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| Measurement and Knowledge Transfer
To ensure demonstrable benefits are achieved and sustainable
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The key benefits
of our IT Governance services are:
| Focused on the changes needed |
| Support for regulatory compliance |
| Demonstrable and sustainable step-change improvement |
| Subsequent improvements can be delivered in-house |
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Programme and Project Support Offices
Our programme management services are based on our
core capabilities of:
| Establishing
the Support Office
To match the
required service levels of the business
|
| Plan and
implement tool/support environment
Select and
implement appropriate tools and processes
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| Define and
implement project management processes
Based on
industry-standard approaches |
The key benefits
of our programme management services are:
| Clear definition of
Strategy for Support offices |
| Key goals and measurable
achievements |
| Prioritised
implementation plan, including roles and responsibilities |
| Visible benefits |
| Part of a continuous
improvement programme |
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Training Services
Our training services include:
| 'Soft' skills
Including team building, communications and Being an Effective Sponsor
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| Risk and Issue Management
Active management of risks and issues throughout the project
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| Project Planning
Goal Directed Project Management and Microsoft Project |
The key benefits
of our training services are:
| Training delivered against measurable learning objectives |
| Mentoring and coaching provided after the courses |
| Aligned with industry standard approaches (e.g. PRINCE 2) |
| Part of a continuous
improvement programme |
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